Terms of Service

By accessing or using Cubic Removals Manager ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms constitute a legally binding agreement between you ("Customer") and Cubic ("we", "us", "our"). Cubic, Cubic Removals Manager and Cubic Move are run by Brad Davis and Sara Welch. Legally, Cubic is a sole trader business owned by Bradley Davis, of Suite 101, Queens House Business Centre, Queen Street, Barnstaple EX32 8HJ.

Cubic Removals Manager is a business management platform for UK removal companies. The Service includes job management, quoting, invoicing, fleet management, staff management, reporting, AI tools, and access to the CubiCal lead marketplace.

The Service is provided as a subscription on three plans — Solo, Team and Pro — billed monthly or annually. The features, user limits and monthly AI allowance for each plan are shown on our pricing page at the time you subscribe.

You must provide accurate, complete information when registering. You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorised access at support@cubicremovalsmanager.com.

Access is granted following our review and approval of your registration request. We reserve the right to refuse access without explanation.

Free trial. New accounts get a 14-day free trial. No card is needed for the trial and you will not be charged unless you choose a plan. The trial ends automatically after 14 days.

Founding Partner programme. By invitation only and limited to 20 companies. Founding Partners get their first 3 months free on the plan they choose. A card is needed to start; we will not charge it until the free period ends, after which the plan renews at the normal price. You can cancel at any time before then and you will not be charged. The free months can only be used once per company and in return we ask for brief monthly feedback.

Founding Partner loyalty perk. While a Founding Partner stays subscribed and pays on time, they get 2 extra months free each year: on a monthly plan, after every 10 paid months the next 2 months are free; on an annual plan, each renewal is reduced by two-twelfths. The perk ends permanently if a payment is not made within 7 days of its due date, or if the subscription is cancelled.

Subscriptions. Plans are billed in advance, monthly or annually, by card through our payment provider Stripe. We are not registered for VAT, so no VAT is added to our prices. Your subscription renews automatically at the end of each billing period until you cancel.

Cancelling. You can cancel at any time from the billing page. Cancellation takes effect at the end of the period you have already paid for and you keep access until then. We do not refund part-used periods, except where the law requires it.

Failed payments. If a payment fails, we will email you and access may be paused until payment is made. Your data is kept safe for at least 90 days so you can pick up where you left off.

AI allowance. Each plan includes a monthly allowance of AI actions, which resets on the 1st of each month and does not roll over. If you reach it, AI features pause until the next reset or until you move up a plan; everything else keeps working.

Feedback rewards. When you send us feedback through the app and we find it useful, we may add 100 bonus AI actions to your account. Bonus AI actions are used after your monthly allowance, do not expire while your account is open, have no cash value and cannot be transferred. Whether feedback is useful is our decision. We only reward private feedback sent to us, never public reviews.

Price changes. We will give you at least 30 days' notice by email before any price change affects your subscription, and you can cancel before it takes effect.

Lifetime licences are no longer sold. Any lifetime licence bought before October 2026 continues to give access to the tier purchased, on the terms that applied when it was bought.

You agree not to:

• Use the Service for any unlawful purpose • Attempt to gain unauthorised access to any part of the Service • Reverse engineer, decompile, or copy any part of the Service • Use the Service to store or transmit malicious code • Resell or sublicense the Service to third parties • Use the Service in a way that damages our reputation or that of our partners

We reserve the right to suspend or terminate accounts that violate these terms without notice or refund.

You retain full ownership of all business data you enter into the Service (jobs, customers, quotes, invoices). We process this data solely to provide the Service.

You grant us a limited licence to host, store, and process your data for the purpose of providing the Service.

On termination of your account, you may request an export of your data within 90 days. After 90 days, data may be permanently deleted.

The lead marketplace connects removal companies with potential customers who have used the CubiCal volume calculator. Lead purchases are non-refundable once contact details have been revealed.

We do not guarantee the quality, accuracy, or conversion rate of leads. Leads may be sold to multiple removal companies in different geographic areas.

You agree to use lead contact details only for the purpose of providing removal services and not to add contacts to marketing lists without their consent.

We aim for 99.5% uptime but do not guarantee uninterrupted availability. Scheduled maintenance will be notified in advance where possible.

We are not liable for any loss of business or data resulting from service interruptions, whether planned or unplanned.

To the maximum extent permitted by UK law, our total liability to you for any claim arising from use of the Service shall not exceed the total amount paid by you to us in the 12 months preceding the claim.

We are not liable for indirect, incidental, or consequential losses including loss of profits, loss of data, or loss of business opportunity.

All software, design, content, and branding within the Service is owned by us or our licensors. You may not copy, reproduce, or distribute any part of the Service without written permission.

The CubiCal name, Cubic Removals Manager name, and associated logos are trade names we use.

We may update these Terms of Service. We will notify you by email or in-app notice at least 14 days before significant changes take effect. Continued use of the Service after changes constitutes acceptance.

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Cubic (sole trader business owned by Bradley Davis) Suite 101, Queens House Business Centre, Queen Street, Barnstaple EX32 8HJ Email: support@cubicremovalsmanager.com Website: cubicremovalsmanager.com